Confluent + Google Cloud AI

Understand

Jback doesn't just translate feedback β€” it explains what customers mean and how to respond based on cultural context.

Real-time streaming β€’ 100+ languages β€’ AI-powered cultural analysis

🌍100+ Languages
⚑Real-time
🧠Cultural AI
πŸ“ŠAnalytics

Live Cultural Analysis

Real-time feedback processing

Streaming
πŸ‡―πŸ‡΅
Japan
positive

γ¨γ¦γ‚‚θ‰―γ„θ£½ε“γ§γ™οΌγ‚΅γƒγƒΌγƒˆγ‚‚θ¦ͺεˆ‡γ§γ—γŸγ€‚

This is a great product! The support was also kind.

Japanese customers often understate satisfaction. This is actually very high praise.

95% confidence
πŸ‡©πŸ‡ͺ
Germany
neutral

Funktioniert wie erwartet. KΓΆnnte schneller sein.

Works as expected. Could be faster.

German feedback is typically direct and factual. This indicates satisfaction with room for improvement.

88% confidence
πŸ‡§πŸ‡·
Brazil
positive

Adorei! Super rΓ‘pido e fΓ‘cil de usar! πŸ’š

Loved it! Super fast and easy to use! πŸ’š

Brazilian customers express emotions openly. The emoji and exclamation marks indicate genuine enthusiasm.

97% confidence
AI analyzing cultural context...
Powered by Confluent Kafka
Beyond Translation

Cultural Intelligence, Not Just Words

A 5-star rating in the US might be a 3-star "satisfactory" in Japan. Jback helps you understand the true meaning behind global feedback.

100+ Languages

Auto-detect and translate feedback from any language with cultural context preservation.

Cultural AI Analysis

Understand communication styles, sentiment patterns, and cultural sensitivities automatically.

Real-time Streaming

Powered by Confluent Kafka for instant feedback processing and live dashboard updates.

Smart Analytics

Sentiment trends, keyword extraction, and actionable recommendations for each market.

RAG-Powered Chat

Ask questions about your feedback in natural language.

How Jback Works

From feedback collection to cultural insights in real-time

1

Collect

Embed widget or use API to collect feedback in any language

2

Stream

Confluent Kafka processes feedback in real-time

3

Analyze

AI extracts sentiment, cultural context, and insights

4

Act

Get actionable recommendations for each market

πŸ“± API
β†’
⚑ Kafka
β†’
🧠 AI
β†’
πŸ“Š Dashboard

Built with Modern Technology

Enterprise-grade infrastructure for global scale

⚑
Confluent
☁️
Kafka
🧠
Gemini AI
βš›οΈ
Next.js
πŸ—„οΈ
TiDB

Ready to Understand Your Global Customers?

Start collecting culturally-intelligent feedback today. No credit card required. Free tier available.

100+
Languages
Modern
Design
24/7
Real-time